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inessofia7

Ines Sofia

@inessofia7

Freelance Technical Support Data Specialist

Portugal
Portugués, Inglés, Español, Francés, Coreano
Parte de la información aparece en idioma inglés.
Sobre mí
I am a trilingual professional specializing in non-voice technical support, email/chat management, and office data organization. I combine a top-tier background in hospitality management with strong IT fundamentals and advanced MS Excel skills. I am highly efficient in handling high-volume written communication, ticketing systems, and data analysis for global markets.... Lee más

Habilidades

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inessofia7
Ines Sofia
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Atención al Cliente
I will provide professional english, spanish, and portuguese chat and email support
DeUSD 30 / proyectoMás información

Porfolio

Experiencia laboral

Freelancer.com

Freelance Technical Support & Data Specialist

Freelancer.com • Trabajador autónomo

Jul 2026 - Present • 1 mo

Providing high-quality, non-voice customer support and data entry services for international clients. Specialized in Zendesk ticket routing, live chat management, and advanced Microsoft Excel data organization across English, Spanish, and Portuguese markets.

Hotels_Etc.

Hospitality Operations & Guest Relations Specialist

Hotels Etc. • Tiempo completo

Apr 2024 - Jun 2026 • 2 yrs 2 mos

Delivered elite-standard customer experience and coordinated written communications for a global clientele. Handled high-pressure issue resolution, database management, and cross-departmental operations using Microsoft Office tools.