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Professional Experience Statement Social Media and Customer Chat Support
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Social Media Assistant and Chat Support Specialist
Freelancing Career • Trabajador autónomo
Jan 2023 - Present • 3 yrs 4 mos
Managed customer communication and engagement across social media platforms by responding to direct messages and comments in a timely and professional manner. Maintained consistent interaction with audiences, improving responsiveness and user experience. Supported content-related activities and ensured clear, friendly communication that helps build trust and engagement.