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Gbolade S.

@ination_graphic

I will provide expert zendesk, customer support, Live Chat Sup and email support

Nigeria
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I help businesses keep customers happy through expert Zendesk, email, and live chat support. With experience supporting fleet operations and drivers at HBM Nigeria, I’m skilled at handling complaints calmly, resolving issues fast, and keeping response times low. What I do: - Email & ticket support - Live chat customer service - Zendesk, Freshdesk, Gmail setup - Logistics & technical customer support I’m online, reliable, and focused on 5-star service. Let’s keep your customers coming back.... Lee más

Habilidades

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ination_graphic
Gbolade S.
desconectado • 

Revisa mis servicios

Atención al Cliente
I will be your 24 7 virtual assistant for customer support and order processing
Atención al Cliente
I will provide email support and zendesk customer service for your business

Porfolio

Experiencia laboral

Self_Employed

Self Employed

Tiempo completo • 4 yrs 1 mo

Customer Service Representative (OUTBOUND)

Feb 2014 - Jan 20172 yrs 11 mos

Handled customer inquiries via email, chat and Maintained 95% CSAT. - Handled customer inquiries via Zendesk, email, and phone - Resolved 50+ tickets daily with 95% satisfaction rate - Used macros, tags, and views to improve response time - Onboarded new customers and explained product features

Customer Service Representative (INBOUND)

Nov 2012 - Jan 20141 yr 2 mos

Handled customer inquiries via email, chat and Maintained 95% CSAT. - Handled customer inquiries via Zendesk, email, and phone - Resolved 50+ tickets daily with 95% satisfaction rate - Used macros, tags, and views to improve response time - Onboarded new customers and explained product features