i
ikumio

Ikumi O

@ikumio

IT Support Specialist Helpdesk L2 support

Japón
Japonés, Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I am an IT Support Specialist and L2 Support professional with over 7 years of experience in IT Help Desk and support roles. I am skilled in onsite troubleshooting, hardware and software maintenance, and resolving complex technical issues in bilingual Japanese and English environments.... Lee más

Habilidades

i
ikumio
Ikumi O
desconectado • 

Revisa mis servicios

Mensajes y correos electrónicos
I will contact japanese companies on your behalf via email or phone
DeUSD 5 / proyectoMás información

Experiencia laboral

H&M

Site & Field Specialist

H&M • Tiempo completo

Apr 2023 - May 2024 • 1 yr 1 mo

Acted as a Site and Field Specialist in Shibuya-ku, Tokyo. Focused on technical site support, hardware maintenance, and ensuring IT infrastructure stability within the retail environment.

Amazon

IT Support Technician

Amazon • Tiempo completo

Jul 2021 - Mar 2023 • 1 yr 8 mos

Provided IT support services in Tokyo, Japan. Responsible for hardware and software troubleshooting, resolving technical issues for employees, and maintaining operational efficiency of IT systems.