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Istvan S
@i_szilveszter
Spa Supervisor
Alemania
Húngaro, Alemán, Inglés
Sobre mí
As a Spa Supervisor on international cruise ships, I love organizing things and keeping a cool head under pressure while making the teams life easier. I bring maximum efficiency and a solution-oriented mindset to your daily business operations.
How I can support you:
Data Entry: Fast, accurate, and highly focused on details.
Smart Scheduling: Clear, error-free employee rotas & calendars.
Customer Support: Fluent communication in German, English & Hungarian.
Let’s connect and get your tasks done right!
Habilidades
Istvan S
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Asistencia general
I will do professional employee scheduling and shift rotas
Atención al Cliente
I will be your multilingual customer support and virtual assistant
Experiencia laboral
AIDA Cruises
Tiempo parcial • 2 yrs 8 mos
Spa Supervisor
Mar 2026 - Present • 6 mos
Responsible for supporting the Spa Manager in achieving operational and financial targets while ensuring high service, hygiene, and HESS (Health, Environment, Safety & Security) standards. Core duties include coordinating team schedules, handling guest feedback, driving revenue growth, and onboarding new staff. Key tasks involve leading and coaching the team to ensure top service quality, managing cross-functional communication, and driving continuous service improvements under pressure.
Spa Receptionist
Dec 2023 - Feb 2026 • 2 yrs 2 mos
Handling guest bookings, providing information on wellness treatments, managing point-of-sale transactions, and maintaining excellent customer relations, task delegation. Additionally, held shared responsibility for the team's daily schedules, cruise preparations and onboard itineraries, while maintaining a comprehensive operational overview of all areas within the department.
