
Htet Aung Lin
IT Support, Data Analyst, Web3, Crypto and QA Tester
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System Administration & Help Desk Unit Officer
Finance Expert • Tiempo completo
Apr 2019 - Present • 7 yrs 2 mos
As a System Administration & Help Desk Unit Officer in the Microfinance sector, I lead technical support operations and manage core database infrastructures to ensure 99.9% system uptime for financial workflows. Key Responsibilities & Achievements: - Actively manage core system servers, network configurations, and database integrity to support seamless, secure financial transactions. - Provide high-tier Help Desk support, diagnosing and resolving complex hardware, software, and network issues for internal teams and remote branches. - Administer system user access controls, security protocols, and routine data backups to protect sensitive financial records. - Formulate technical documentation and training guidelines to optimize system usability and streamline internal IT workflows. - Monitor live network stability and system logs proactively to mitigate technical risks before they impact business operations.