
Nourhan A
Senior Billing Specialist
Habilidades

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Porfolio
Experiencia laboral
Senior Medical Biller
Freelancing Career • Freelance
Jan 2021 - Present • 5 yrs 4 mos
I managed to cut the AR percentage lack to be 100% in 3 months instead of being 48% I am skilled in US medical billing with 7 years experience in Drchrono, advancedmd, Tebra, emsow, Bflow, parachute and much more. Additional skills I would highlight include: Advanced medical billing and denial management Revenue Cycle Management (RCM) Provider credentialing and payer enrollment Accounts receivable optimization SLA and operational performance management Large-scale workflow coordination Data analysis and reporting using Excel Fast adaptation to new systems and technologies Process improvement and operational strategy Strong attention to detail and compliance accuracy In addition, my background in Computer Science and my interest in cybersecurity and technology help me approach operational and financial challenges with both technical and strategic thinking. My experience is primarily focused on medical billing, revenue cycle management, reconciliation, and operational finance workflows rather than full corporate accounting. However, I regularly worked with: Payment reconciliation Revenue tracking Insurance reimbursement analysis Financial reporting support Balance reviews Collections workflows AR recovery strategies I have extensive hands-on experience with healthcare billing and revenue cycle systems including: AdvancedMD DrChrono by EverHealth Tebra (Kareo) Practice Fusion Trizetto PayerPath Office Ally BFlow I used these platforms for: Claims submission and management Payment posting Eligibility verification Denial management Appeals processing Provider credentialing Insurance follow-ups Accounts receivable management Patient billing Operational reporting and workflow tracking I also worked heavily with credentialing platforms such as: PECOS NPPES CAQH Functions and features I regularly use include: Pivot Tables & Pivot Charts VLOOKUP / XLOOKUP IF statements and nested formulas SUMIFS / COUNTIFS Conditional Formatting Data Validation Filters & Advance
Uber
Tiempo completo • 4 yrs 11 mos
Senior Support Specialist
Jan 2019 - Sep 2021 • 2 yrs 8 mos
Leveraged cross-functional experience in SaaS Marketing to support operations. Successfully led over 3 strategic product launches for leading SaaS business verticals. Increased operational quality for the core operations team by 10% and served as an organizational lead for the Women at Uber initiative.
Customer Service Representative
Oct 2016 - Jan 2019 • 2 yrs 3 mos
Cleared a 3k+ backlog queue within a single week. Stabilized driver-facing issues across Sub-Saharan Africa and extended support to MENA regions. Co-founded the internal engagement team and spearheaded team-wide communication strategies. Promoted to mentor within 4 months and directed a Knowledge Expert project for technical outage response.