
Hilda M
CV Resume Writer
Habilidades

Revisa mis servicios

Experiencia laboral
CV & Cover Letter Writer (Freelance)
Freelancer • Trabajador autónomo
Mar 2022 - Present • 4 yrs 8 mos
• Delivered 1000+ professional CVs, cover letters, and LinkedIn profiles with a focus on accuracy, clarity, and ATS optimization. • Consulted with clients to extract achievements and metrics, translating them into precise, results-driven documents. • Managed multiple projects independently while consistently meeting deadlines. • Demonstrated strong written communication and attention to detail.
Call Center Customer Service Representative
Safaricom PLC • Tiempo completo
Nov 2008 - Jan 2010 • 1 yr 2 mos
Assessed customer needs and provided effective solutions through active listening. Adhered to company regulations to ensure high-quality service and utilized feedback to improve delivery. Educated customers on products and services, accurately updated databases, and focused on delivering exceptional customer experiences.
Flight Attendant
Kenyans • Tiempo completo
Sep 2006 - Nov 2008 • 2 yrs 2 mos
✔️Provided excellent customer service to passengers, prioritizing their comfort and satisfaction. ✔️Ensured the safety of all passengers by following strict protocols and regulations. ✔️Acted promptly in emergencies, providing first aid and support when needed. ✔️Demonstrated the proper usage of emergency equipment and explained procedures to passengers. ✔️Collaborated effectively with the team for smooth operations and top-notch service.