Healthcare Operations Professional with 14+ years' experience across private healthcare and NHS services. Specialising in service improvement, utilisation analysis, KPI development, capacity planning, waiting list management, project delivery, and operational transformation. Proven track record of improving performance, increasing utilisation, reducing backlogs, and turning underperforming departments into successful, efficient services. Experienced in stakeholder management, process redesign, SOP development, workforce planning, and reporting.... Lee más