I will be your bilingual virtual assistant for CRM and admin support
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I'm Hellen a bilingual (English/Spanish) virtual assistant with a background in fintech, financial operations, and B2B account management. I bring real business experience to admin work, not just task execution.
What I offer:
Email & calendar management
Bilingual client communication (EN/ES)
CRM management Salesforce, HubSpot, QuickBooks
Data entry & document preparation
Reports & admin support
Sales & account management support
Why work with me:
Detail-oriented, proactive, and discreet. I hold an AS in Marketing Management plus certifications in Business Operations, Marketing Operations, and Entrepreneurship and I bring hands-on CRM and financial ops experience most VAs simply don't have.
Whether it's a one-time project or ongoing support, I help you stay organized and focused so your business can grow.
Message me before ordering if you have questions about scope happy to tailor a package to your needs.
Propósito:
Negocios
FAQ
What languages do you support?
Full bilingual support in English and Spanish — written and verbal.
Which CRM platforms do you work with?
Salesforce, HubSpot, and QuickBooks. If you use a different platform, message me first to confirm I can support it.
How does the hourly package work?
Each package includes a set number of hours (2 / 6 / 20) to be used within the delivery window. Tell me your priorities up front and I'll allocate the time accordingly.
Can I combine hours across weeks, or is this a one-time task?
Packages are project-based, but I also offer weekly assistance and monthly retainers — just message me before ordering to set that up.
Do you offer on-site support?
Yes — On-Site Visit is available as a gig extra ($75/day) for South Florida-based clients. Message me to confirm availability in your area.
Can we hop on a call?
Yes — Bilingual Live Call is available as a gig extra ($50) for project discussions or check-ins.
What industries do you work with?
I work across industries, with particular strength in fintech, financial operations, and B2B services given my background — but I'm not limited to those.
What if I need more hours than my package includes?
No problem — message me and we'll either add hours as a custom offer or upgrade your package.
Do you sign NDAs?
Yes, happy to sign an NDA for sensitive or confidential work — just send it over before we start.
