Heidi H

@heidilouham

Dental SOP and Training Content Specialist

Estados Unidos
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
Hi! I’m Heidi, a Lead Surgical Assistant with a background in healthcare, management, and employee training. I currently work in Oral & Maxillofacial Surgery, where I assist clinically while also helping train staff and develop practical training resources. My previous management experience gave me a strong foundation in onboarding, team leadership, workflow development, and operations. I specialize in turning complex or disorganized information into clear, professional training materials, SOPs, checklists, onboarding resources, and patient education tools that work in real-world settings.... Lee más

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heidilouham
Heidi H
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Artes gráficas y diseño
I will create onboarding materials for new hires
DeUSD 30 / proyectoMás información

Porfolio

Experiencia laboral

Avon_Oral Surgery

Surgical Assistant

Avon Oral Surgery • Tiempo completo

Jul 2022 - Present • 4 yrs 1 mo

I currently work as a **Lead Surgical Assistant in Oral & Maxillofacial Surgery**, where I combine hands-on clinical experience with staff training, workflow organization, and the development of practical educational resources. My experience includes assisting with a wide range of oral and maxillofacial surgical procedures, supporting IV sedation and patient recovery, infection control and sterilization, surgical setup and turnover, CBCT imaging, and coordinating efficient clinical workflows. As a lead assistant, I also help train and support clinical staff. I have experience developing **structured onboarding materials, training modules, competency checklists, quick-reference guides, trainer evaluation tools, and step-by-step clinical workflows** designed to make complex information clear and easy to use. One of my strengths is taking detailed or scattered information and turning it into organized, approachable training material that makes sense in a real clinical environment. I understand that effective training materials need to be not only professional and accurate, but practical for the people who actually use them. My background gives me a unique perspective when working with dental and healthcare clients because I understand both the clinical environment and the day-to-day challenges of training a team.