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Hatti Kass
@hattie_kass
ManyChat Chatbot Flows and DM Automation for Restaurants and Food Businesses
Nigeria
Alemán, Español, Inglés, Francés
Sobre mí
Your restaurant customers are messaging you on Instagram and Facebook — but slow responses and missed reservations are sending them straight to your competitors. I build and fix ManyChat automation for restaurants, cafes, food trucks, and catering businesses, covering table reservations, order enquiries, customer follow-ups, and promotional broadcasts on Facebook Messenger, Instagram, and WhatsApp.
Whether you need automation built from scratch, a broken flow fixed fast, or hands-on ManyChat coaching, I deliver clean, professional results every time. Let's talk.
Habilidades
Hatti Kass
desconectado •
Revisa mis servicios
Chatbots basados en reglas
I will build a manychat chatbot automation for restaurants and food businesses
Gestión de correo electrónico
I will set up and customize zendesk customer support automation
Experiencia laboral
DM Automation Strategist
Crumbl Cookies • Freelance
May 2026 - Jul 2026 • 2 mos
Built and deployed ManyChat FAQ automation for Crumbl Cookies on Facebook Messenger, handling high-volume customer enquiries about flavours, store hours, and order availability. The automation eliminated manual response delays, delivering instant replies to customers and significantly cutting down the team's daily messaging workload.
ManyChat Automation Specialist
Nugget - Find Family-Friendly Restaurants • Freelance
Jan 2026 - Jan 2026 • 0 mos
Built and deployed ManyChat chatbot flows for Ember Table across Instagram and WhatsApp, covering table reservation booking and FAQ automation. The automation replaced manual DM handling, delivering instant responses to customer enquiries around the clock and significantly reducing response time from the front-of-house team.
