h
hanan_asad

M Hanan Asad

@hanan_asad

Customer Support Specialist

Pakistán
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
Customer satisfaction is key to every successful business. With 2 years of customer support experience, I help businesses provide professional and efficient support through email and live chat. I am experienced with Gorgias, Zoho CRM, and Todoist for ticket management, customer relationship management, and workflow organization. I focus on clear communication, quick response times, and problem-solving to ensure every customer has a positive experience. Let's work together to strengthen your customer relationships and grow your business 🚀... Lee más

Habilidades

h
hanan_asad
M Hanan Asad
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Atención al Cliente
I will provide expert customer support using gorgias and zoho CRM
DeUSD 20 / proyectoMás información

Porfolio

Experiencia laboral

ABC

Customer Support

ABC • Freelance

Jan 2024 - May 2026 • 2 yrs 4 mos

Worked as a freelance customer support specialist providing email and live chat support for different clients and online businesses. Managed customer inquiries, complaints, and support tickets efficiently using tools like Gorgias and Zoho CRM. Key Achievements: Handled customer queries with fast response time and high satisfaction. Successfully managed support tickets using Gorgias without delays. Maintained and updated customer records in Zoho CRM accurately. Improved workflow efficiency by organizing tasks through Todoist. Built strong communication skills by dealing with different types of customers professionally. Ensured smooth customer experience by resolving issues in a timely and polite manner.