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Gus Martinez
@gusomartinez
Business Operations and Process Consultant
Argentina
Inglés, Español, Portugués
Sobre mí
I help small business owners fix what's not working.
With 20+ years of hands-on experience in hotel management, logistics, and entrepreneurship, I know what it takes to run a real business with limited resources.
What I do:
• Audit and reorganize internal processes
• Implement AI tools to automate repetitive tasks
• Analyze costs and margins to find where money is leaking
I work remotely with businesses in hospitality, retail, logistics, and professional services across Latin America, Spain, and beyond.
No fluff. No jargon. Real results from session one.
Habilidades
Gus Martinez
desconectado •
Revisa mis servicios
Automatización y eficiencia comercial
I will diagnose and optimize your operations using ai tools
Contenido social
I will create ai powered social media and email content
Experiencia laboral
Business Owner & Operations Manager
Laundry • Freelance
Jul 2013 - Present • 12 yrs 10 mos
Founded and managed an industrial laundry business for 13+ years. Full ownership of operations, administration, client relationships, and team management. Key responsibilities: • Built operational processes and workflows from zero • Managed costs, pricing, and profit margins • Handled client acquisition and retention • Led a small team through daily operations Running my own business for over a decade taught me exactly where small businesses struggle: lack of systems, unclear numbers, and no time to step back and think strategically. That's what I now help others fix.
General Manager
Hotels Etc. • Tiempo completo
Apr 2009 - Sep 2014 • 5 yrs 5 mos
Full operational management of a 3-star hotel from opening day. Built and led a team of 25+ people across all departments: front desk, housekeeping, maintenance, food & beverage, and administration. Key responsibilities: • Designed and implemented all internal processes from scratch • Managed budgets, costs, and P&L reporting • Handled vendor negotiations and supplier relationships • Achieved consistent occupancy targets in a competitive market This experience gave me deep understanding of how small businesses operate under pressure and where most operational inefficiencies hide.
