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gulamgauss

Shaikh S

@gulamgauss

Cloud Support Engineer

India
Parte de la información aparece en idioma inglés.
Sobre mí
I am a Cloud Support Engineer with over 5 years of experience across AWS, Azure, and GCP. I specialize in incident management, cloud infrastructure troubleshooting, and automation solutions to ensure service reliability. I leverage my expertise in generative AI and machine learning to deliver innovative, customer-focused technical support.... Lee más

Habilidades

g
gulamgauss
Shaikh S
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Gestión de la nube
I will handle your AWS cloud management backups and performance
DeUSD 30 / proyectoMás información

Porfolio

Experiencia laboral

Atos

Cloud Support Engineer

Atos • Tiempo completo

Feb 2021 - Present • 5 yrs 5 mos

Provide technical support for cloud-related issues across AWS, Azure, and GCP. Troubleshoot cloud infrastructure issues, ensuring minimal downtime and optimal service reliability. Manage support tickets within SLAs and offer customer guidance with clear technical solutions. Monitor cloud service health, proactively respond to alerts, and implement automation solutions while ensuring adherence to security best practices.