g
guinyamuol

Dolek

@guinyamuol

freelancer

Egipto
Inglés, Árabe, Sudanés
Parte de la información aparece en idioma inglés.
Sobre mí
Customer Service | Live Chat | Email Support | Appointment Setting Need a reliable customer support representative to handle your customers? I’ll help with live chat, email support, appointment setting, outbound calls, complaint handling, issue resolution, and escalation. With hands-on experience supporting a U.S. e-commerce customer service account, I know how to communicate clearly, stay calm, and resolve customer issues professionally. You focus on your business. I’ll take care of your customers. Message me or place your order to get started.... Lee más

Habilidades

g
guinyamuol
Dolek
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Atención al Cliente
I will provide customer support, appointment setting and follow up
DeUSD 20 / proyectoMás información

Porfolio

Experiencia laboral

Transcom

customer service specialist

Transcom • Tiempo completo

Jun 2026 - Present • 3 mos

### U.S. E-Commerce Customer Service - Walmart Account Currently providing customer service support for a **U.S. e-commerce account**, assisting customers with inquiries, orders, product information, complaints, and service-related issues. **Key achievements:** • Successfully handled customer inquiries while maintaining professional communication • Developed strong experience supporting U.S. customers and understanding their expectations • Handled frustrated customers calmly and worked toward appropriate resolutions • Followed established company procedures, policies, and escalation processes • Managed multiple customer concerns while maintaining accuracy and professionalism • Strengthened problem-solving and communication skills in a high-volume customer-service environment • Gained hands-on experience with e-commerce customer support and order-related inquiries • Consistently focused on creating a positive customer experience and resolving issues efficiently