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gtl7os

Hossam Ali

@gtl7os

IT Systems Engineer specialising in Linux, Proxmox and Databases

Italia
Italiano, Árabe
Parte de la información aparece en idioma inglés.
Sobre mí
IT Systems Engineer based in Italy, specialised in Linux server infrastructure, virtualisation and databases. I work daily with Proxmox VE, VMware ESXi, Docker, MariaDB and PostgreSQL: server migrations, tested backup strategies, monitoring, hardening and troubleshooting. Services: server setup and migration, ZFS storage, backup and disaster recovery, database tuning and repair, Docker deployments, ticketing systems (Znuny/OTRS). I speak English, Italian and Arabic, so I can support teams that struggle to find technical help in their own language. Available evenings and weekends (CET).... Lee más

Habilidades

g
gtl7os
Hossam Ali
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Administración del servidor
I will set up, secure and troubleshoot your linux server

Experiencia laboral

NOLECOM_SRL

IT Support Specialist

NOLECOM SRL

Jul 2025 - Present • 1 yr 2 mos

Technical support and infrastructure management across a portfolio of 15+ business clients. - Designed and deployed a company-wide Znuny ticketing platform: queue structure, SLAs, permission groups and automation rules - Production database administration: MariaDB, PostgreSQL, Microsoft SQL Server, IBM Db2 (JTOpen), MongoDB - Management of virtualised infrastructure: VMware ESXi, Proxmox VE, Docker - Critical failure recovery: restoration of corrupted databases after unclean shutdown, VMFS datastore recovery after power loss - Server monitoring over SSH, scheduled maintenance and on-call support

Owner and Principal Consultant

GTL Technology

Sep 2024 - Present • 2 yrs

Sole proprietorship providing IT consulting and managed support to small and medium businesses. - Server management, security hardening, backup and disaster recovery - Linux and virtualisation infrastructure: Proxmox VE, VMware ESXi, Docker - Database administration and recovery: MariaDB, PostgreSQL - Helpdesk and ticketing systems (Znuny/OTRS), including SLA and workflow design - Managed service agreements with proactive monitoring and scheduled maintenance

Experim_Srl

IT Security Specialist

Experim Srl

Mar 2025 - Jul 2025 • 4 mos

On-site security operations for an enterprise client. - Incident tracking and resolution through Jira Service Management - Windows 11 deployment and configuration via SCCM - Security patching, BitLocker and Secure Boot configuration - Endpoint compliance auditing and removal of non-compliant software - User credential management and phishing threat prevention