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Jordan T
@greyleeventures
Small Business Operations Systems: SOPs, Templates and Startup Kits
Estados Unidos
Inglés
Sobre mí
I help small business owners get organized, look professional, and build simple systems they can actually use. My background includes operations leadership, healthcare administration, process improvement, SOP development, training systems, and business workflow design. I create practical deliverables like SOPs, service menus, pricing sheets, quote templates, business launch checklists, ClickUp/Google Drive systems, and training manuals. My goal is to help you reduce confusion, save time, and run your business more professionally.
Habilidades
Jordan T
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Estrategia e innovación comercial
I will create a small business startup checklist and launch kit
Estrategia e innovación comercial
I will write professional sops, workflows, and training manuals
Experiencia laboral
Founder & Principal
GreyLee Consulting LLC • Trabajador autónomo
Jul 2025 - Present • 10 mos
• Provide operational strategy and execution support to small businesses focused on building scalable systems and improving operational discipline. • Design SOP frameworks, workflow systems, and KPI dashboards. • Implement execution cadence and accountability systems. • Conduct operational diagnostics and develop 30/60/90-day improvement plans.
TotalCare
Tiempo completo • 5 yrs 2 mos
Senior Manager of Research & Innovation
May 2024 - Present • 2 yrs
• Drive operational improvement initiatives that streamline workflows, reduce operational friction, and improve organizational efficiency. • Implement Lean Six Sigma process improvements that eliminated 231 labor hours per month and reduced costs by approximately 50% on a major initiative. • Partner with executive leadership to translate strategic priorities into structured initiatives, accountability frameworks, and measurable outcomes. • Standardize operational documentation, reporting structures, and cross- department workflows to improve execution consistency. • Provide leadership and mentorship to diverse teams while strengthening communication and alignment across departments.
Senior Revenue Cycle Administrator
Mar 2021 - May 2024 • 3 yrs 2 mos
• Architected and implemented the operational infrastructure required to support rapid organizational expansion, including workforce structure, scalable workflows, and performance systems—helping enable $200M+ in revenue growth from 2022–2025. • Built revenue cycle operations from the ground up, designing workflows, leadership structure, and performance systems. • Scaled a newly created department to 140 team members supporting 13 locations. • Partnered closely with executive leadership to align operational priorities with company growth strategy. • Identified operational gaps through KPI analysis and policy review, implementing corrective actions that improved financial performance.
