
gracedigital
Web Design
Habilidades

Revisa mis servicios


Experiencia laboral
CRM Setup & Automation Specialist
Freelance • Trabajador autónomo
Jan 2026 - Present • 8 mos
I help businesses improve their customer management and sales processes by setting up CRM systems, organizing lead information, building sales pipelines, and implementing workflow automation. My work focuses on creating practical CRM systems that make it easier to capture, organize, track, and follow up with leads throughout the customer journey. My experience includes configuring CRM accounts, customizing pipelines and deal stages, organizing contacts, setting up lead management processes, creating automated workflows, and connecting CRM systems with websites, landing pages, forms, calendars, email platforms, and other business tools. I also work on CRM integrations and automation to reduce repetitive tasks and improve communication with prospects and customers. Key areas of my work include: • CRM account setup and configuration • Sales pipeline and deal stage setup • Lead and contact management • Workflow and task automation • Lead capture forms and website integration • Email and follow-up automation • Calendar and appointment integrations • CRM data organization and migration • Third-party integrations using automation tools • CRM testing, troubleshooting, and optimization • Website and landing page integration with CRM systems • Customer journey and lead management workflows I approach every project with a focus on functionality, organization, usability, and business goals. My combination of website development and CRM knowledge allows me to understand both the front-end experience where leads are captured and the CRM processes that manage those leads afterward.
Website Designer & Developer
Digital Agency • Freelance
Jan 2024 - Present • 2 yrs 8 mos
Designed and developed professional, responsive websites for businesses and brands across different industries. Created user-friendly layouts, optimized websites for mobile devices, improved navigation and user experience, and implemented conversion-focused design strategies. Worked with clients to understand their goals and deliver websites that strengthen their online presence and support business growth.