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Gaurav Mahana
@gmahana_91
Level 1
Computer Repair, Remote IT Technical Support, Printer Support , Data Analyst
India
Punjabí, Inglés, Hindi
Sobre mí
Hi, I'm Gaurav, an IT Remote Technical Support Specialist with over 10 years of experience. I help individuals and businesses resolve computer and technical issues with fast, reliable, and professional support. My expertise includes computer repair, laptop troubleshooting, Windows 11 and Mac support, gaming PC optimization, printer troubleshooting, hardware errors, virus removal, and malware cleanup. I focus on accurate diagnosis, effective solutions, and excellent client satisfaction. Let me help you keep your technology running smoothly.
Habilidades
Gaurav Mahana
USD 20/hora
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Soporte técnico
I will fix printer printing and connection problem remotely
Soporte técnico
I will fix windows PC laptop and computer issues remotely
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Dile a Gaurav Mahana qué necesitas.
USD 20
/
horaPorfolio
Experiencia laboral
Technical Support Engineer
SVTB MEDIA PRIVATE LIMITED • Tiempo completo
Nov 2024 - Present • 1 yr 10 mos
Diagnose and resolve technical issues through phone, email, in-person, and remote support. Troubleshoot network, USB, and wireless printers, including driver and connectivity issues. Configure and troubleshoot routers, IP conflicts, DNS, and connectivity problems. Perform hardware and software diagnostics for desktops and laptops. Analyze recurring support-ticket data using SQL to identify fault patterns and support proactive maintenance. Create tracking sheets and summaries to monitor issue volume, resolution time, and recurring problems.
87 Reseñas
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