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Gloria Favour
@gloria_fav
Executive VA and Operations Support
Nigeria
Inglés
Sobre mí
I’m an Executive Virtual Assistant and Operations Support Specialist helping CEOs, founders, and busy professionals stay organized and run smoothly. With 3+ years of experience, I go beyond admin tasks. I act as a reliable support system, managing inboxes, calendars, client communication, and daily operations. I’m proactive, detail-oriented, and take ownership, ensuring nothing falls through the cracks. My goal is simple: keep your operations efficient so you can focus on growth.
Habilidades
Gloria Favour
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Asistencia general
I will be your executive virtual assistant
Asistencia general
I will manage your CRM, leads, and sales pipeline
Porfolio
Experiencia laboral
Virtual Executive Assistant | Brand strategist
Coaching Frim • Freelance
Oct 2025 - Present • 7 mos
Provided comprehensive virtual assistance and executive support, managing day-to-day operations to ensure smooth workflows. Handled calendar management, appointment scheduling, meeting coordination, and inbox/email communication, keeping priorities on track. Prepared the executive for coaching and strategy sessions by researching clients, drafting briefing notes, and organizing materials for easy access. Assisted with personal administration, data entry, and task management, maintaining high attention to detail and accuracy. Supported project coordination, CRM updates, and operational reporting to improve efficiency and accountability. Communicated professionally with clients and team members, providing timely responses and maintaining strong customer service standards. Took ownership of tasks, anticipated needs, and worked independently to optimize workflows and ensure smooth daily operations.
Customer Service Specialist(Remote)
Alfrecon Logistics • Tiempo completo
Oct 2024 - Sep 2025 • 11 mos
Provided customer service and support, responding to 50+ daily inquiries via email, phone, and chat with empathy, professionalism, and timely communication. Resolved complex customer concerns and issues, maintaining a 95%+ satisfaction rating. Managed and updated CRM records and client data with 100% accuracy, supporting customer retention and relationship management. Assisted with administrative support, task coordination, and workflow optimization, ensuring smooth day-to-day operations. Collaborated with team members to improve processes, communication, and operational efficiency, while consistently maintaining high attention to detail.
Virtual Assistant & Administrative Support (Executive Secretary)
Pharmplug rx
May 2023 - Feb 2024 • 9 mos
Managed the CEO’s calendar, appointments, and email communication, improving scheduling efficiency by 20%. Oversaw CRM setup and daily management for 200+ contacts, maintaining 100% data accuracy. Delivered excellent customer support and client communication, achieving a 95% satisfaction rating. Assisted with administrative tasks, data entry, and workflow coordination, ensuring smooth daily operations.
