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gjbb05

Guillermo B

@gjbb05

Customer Service

Nicaragua
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I can help you with: Customer Service & Customer Support Email, Chat & Phone Support Customer Inquiries & Issue Resolution Complaint Handling Customer Follow-Up Client Relationship Management Appointment Scheduling Calendar Management Inbound & Outbound Calls Sales & Lead Generation Lead Qualification & Follow-Up CRM Management Data Entry & Administrative Support Tenant & Property Support Property Management Assistance Customer Retention Problem Solving Order & Service Support English & Spanish Communication... Lee más

Habilidades

g
gjbb05
Guillermo B
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Atención al Cliente
I will email chat and phone support

Experiencia laboral

Ibex_

Customer Service Representative | IBEX Global

Ibex • Tiempo completo

Nov 2024 - Jun 20257 mos

I worked on a customer service campaign at IBEX, providing support to customers for a U.S.-based company. My responsibilities included handling inbound calls, resolving billing and account inquiries, troubleshooting customer issues, and delivering excellent customer service while meeting quality and performance goals.

Customer_Finder

Customer Service Representative | Sitel S.A

Customer Finder • Tiempo completo

Jan 2023 - Oct 20241 yr 9 mos

My main role was providing support to customers through email, chat and phone. Show empathy sympathy and ownership during every interaction to make sure that the customer satisfaction was achieved during every call.