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Giuliana P.
@giuliana1907
Customer Support AI Prompts Sales Copywriter EN DE
Rumanía
Inglés, Alemán, Español, Rumano
Sobre mí
Hi, I'm Giuliana, a bilingual Customer Support and Sales Copy specialist working in English and German.
I help businesses improve customer communication through customer support, AI-powered workflows, landing pages, sales pages, email marketing, newsletters, SOPs, and business documentation.
I focus on clear communication, attention to detail, and delivering work that aligns with your brand and business goals. I provide reliable support for both one-time projects and long-term collaboration, with a professional and results-driven approach.
Habilidades
Giuliana P.
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Atención al Cliente
I will provide multilingual customer support in english and german
Prompts para escritura técnica
I will create custom ai chatgpt prompts for business and marketing
Experiencia laboral
Accounts Payable Specialist
Genpact • Tiempo completo
Apr 2024 - Present • 2 yrs 5 mos
I handle accounts payable inquiries and provide customer support for internal users and external vendors. I manage invoice status checks, approvals, and routing requests to the correct teams. I communicate daily via email and phone in German and English, ensuring accurate and timely responses.
Customer Support Representative
Teleperformance • Tiempo completo
Sep 2022 - Apr 2024 • 1 yr 7 mos
I provided customer support in German and English for airline passengers, handling 50–70 calls daily. I assisted with flight changes, cancellations, and general inquiries while maintaining a professional and solution-oriented approach in high-pressure situations.
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merispica
Croacia
Colaboración continua
Great experience working with Giuliana. Communication has been easy, she's reliable, and the quality of her work has been consistently good. We're happy to continue working together.
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