
Ghazie I
Benefits Analyst
Habilidades

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Experiencia laboral
Groupon
Tiempo completo • 5 yrs 8 mos
Benefits Analyst
Mar 2022 - Present • 4 yrs 5 mos
Conducted benchmarking of employee benefits across 10 countries to inform strategic decisions. Managed vendor relationships with brokers and providers ensuring compliance and favorable terms. Supported strategic sourcing, policy renewals, and cost planning. Led benefits onboarding for 100+ new hires and oversaw Workday data integrity to drive operational accuracy.
Lead Management Specialist
Nov 2020 - Feb 2022 • 1 yr 3 mos
Optimized lead pipelines and dashboards for EMEA sales teams to inform business strategy. Worked with senior leadership to shorten sales cycles and streamline pipeline flow. Standardized lead tracking across 5 countries and created automated reporting templates. Trained new hires on CRM best practices to improve follow-up consistency.
Billing Customer Service Representative
UPS • Tiempo completo
Oct 2017 - Jan 2018 • 3 mos
Delivered billing support to 100+ clients weekly, reducing disputes by 30%. Onboarded stakeholders and maintained external relationships. Created detailed billing guides for clients and trained team members on software functionalities. Collaborated with finance to reconcile billing discrepancies efficiently.