Makuyi GEORGE O
Customer Service Officer
Habilidades
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Porfolio
Experiencia laboral
Operations and Customer Service Officer
BankXYZ Financial Services • Tiempo completo
Oct 2023 - Feb 2026 • 2 yrs 4 mos
Processed high-volume daily transactions with full compliance to banking procedures forxample transfers, cheque clearing, deposits and withdrawals. Verified customer documentation in line with AML and KYC regulations. Handled and resolved customer complaints, improving satisfaction and retention. Opened and maintained individual and corporate accounts with high data accuracy.
Assistant Administrator
Credit First Financial • Tiempo completo
Apr 2022 - May 2023 • 1 yr 1 mo
Created and maintained new and strong relationships with existing and external clients. Storming regularly to increase the number of members joining the sacco. Meeting monthly Sales targets.