
Gennaro Michele
CRM Automation Expert
Habilidades

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Experiencia laboral
CRM Automation Specialist
Freelancer.com • Freelance
Feb 2026 - Present • 8 mos
I provide CRM configuration, workflow automation, and business process solutions that help businesses organize customer data, improve lead management, and streamline daily operations. My services include WhatsApp API and chatbot setup, legal client intake workflows, case management automation, financial advisor CRM configuration, data migration, email automation, and API integrations. I work with WATI, Filevine, Lawmatics, and Wealthbox, tailoring each setup to business requirements. My technical skills include CRM configuration, workflow automation, chatbot development, lead generation, data migration, and integration of supported applications. I focus on practical solutions, reliable workflows, and thorough testing to help teams reduce repetitive tasks and manage customer relationships more efficiently.