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gabrielamancero

Gabriela M

@gabrielamancero

Customer Support Operations Specialist

Ecuador
Español, Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I am a Customer Support and Operations Specialist with 7+ years of experience supporting customers in remote environments across e-commerce, travel, and hospitality. I have a strong background in email and chat support, documentation, process coordination, and issue resolution.... Lee más

Habilidades

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gabrielamancero
Gabriela M
desconectado • 
Tiempo medio de respuesta: 11 horas

Revisa mis servicios

Asistencia general
I will provide bilingual customer support and virtual assistant services

Experiencia laboral

FreshCommerce

E-commerce Operations & Customer Support Specialist

FreshCommerce

Apr 2023 - Present3 yrs 3 mos

Managed customer support, order coordination, product listings, and social media operations for an online boutique specializing in premium fashion brands. Handled customer inquiries through chat and social media, coordinated logistics and deliveries, managed inventory tracking, and created marketing content using Canva and AI tools. Experienced in e-commerce operations, multitasking, organization, and remote communication.