
noriko
Japanese Customer Support and Translation for Business and Individual Outreach
Habilidades

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Porfolio
Experiencia laboral
Telemarketing Specialist
Self Employed • Tiempo parcial
Feb 2016 - Present • 10 yrs 7 mos
Dedicated Inside Sales and Telemarketing Specialist with over 10 years of experience at BELCO, a major ceremonial services company in Japan. Proven track record in customer relationship management, inside sales, and successfully acquiring new memberships through strategic cold calling. Expert in delivering exceptional customer support and driving sales growth in the Japanese market.
Japanese Localization & Cultural QA Specialist
Fiverr • Freelance
Mar 2006 - Sep 2016 • 10 yrs 6 mos
Specialist in Japanese text review, translation proofreading, and cultural adaptation to ensure international businesses communicate effectively with Japanese audiences. Key Responsibilities & Capabilities: Reviewed and polished Japanese translation outputs to ensure natural phrasing and contextually accurate business tone. Checked product listings, emails, and website content for correct Japanese grammar, nuances, and cultural appropriateness. Managed written outreach and customer engagement through tailored Japanese messaging. Delivered clear feedback and progress reports in English to assist global clients with smooth operation in Japan.