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frxnk12cr

Francisco E

@frxnk12cr

Process Lead

Costa Rica
Español, Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I am a Customer Relations and Escalations professional with over 10 years of experience at HP Inc. I specialize in driving process improvements, operational excellence, and stakeholder collaboration. I am a trusted Subject Matter Expert skilled in documentation governance, Lean methodologies, and resolving complex escalations to improve service delivery.... Lee más

Habilidades

f
frxnk12cr
Francisco E
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Automatización y eficiencia comercial
I will create professional sops process maps and workflow documets

Experiencia laboral

WNS_Global Services

Reservation Agent

WNS Global Services

Jan 2012 - Present • 14 yrs 9 mos

Handled travel reservations and customer inquiries. Responsible for booking accuracy, managing itinerary changes, and providing professional service within the travel and hospitality sector.