
Freddy L
Lead, Cybersecurity Assurance
Habilidades

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Experiencia laboral
Lead, Cybersecurity Assurance
Penta Solutions
Feb 2025 - Present • 1 yr 7 mos
• Automated ITSM Workflows: Engineered automated workflows using Power Automate Desktop (PAD) to accelerate the creation of Vulnerable Items (VITs) and VUL remediation tickets in ServiceNow (SNOW), ensuring consistent data entry and SLA tracking. • AI-Augmented Triage: Utilized Copilot AI agents to analyze Common Vulnerabilities and Exposures (CVEs) and develop standardized remediation templates, translating technical vulnerability data into actionable risk narratives for resolver teams. • Remediation Tracking: Orchestrated the end-to-end vulnerability lifecycle by leveraging Rapid7 Remediation Projects in tandem with SNOW to monitor patch deployment progress, manage ticket documentation, and validate successful remediation.
Lead, Infrastructure/Cloud Architecture
Kyndryl • Tiempo completo
Jan 2023 - Present • 3 yrs 8 mos
Implemented Intune and MECM projects for MacOS, iOS, and Windows devices. Acted as a Subject Matter Expert (SME) to support clients across the Azure Microsoft platform. Designed, built, tested, and deployed infrastructure with global teams while providing training on Intune solutions and generating technical documentation for system improvements.