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freddy_lopezc

Freddy L

@freddy_lopezc

Lead, Cybersecurity Assurance

Costa Rica
Español, Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
I am a qualified professional with 7 years of experience in implementing cloud solutions. I am adept at communication and engaging customers by identifying issues and streamlining steps to effectively resolve technical issues. My expertise includes Intune, Azure, and cybersecurity assurance.... Lee más

Habilidades

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freddy_lopezc
Freddy L
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Consulta sobre la nube
I will deploy and configure microsoft intune for your organization
Gestión de la nube
I will implement conditional access and mfa in microsoft entra id

Experiencia laboral

Penta_Solutions

Lead, Cybersecurity Assurance

Penta Solutions

Feb 2025 - Present1 yr 7 mos

• Automated ITSM Workflows: Engineered automated workflows using Power Automate Desktop (PAD) to accelerate the creation of Vulnerable Items (VITs) and VUL remediation tickets in ServiceNow (SNOW), ensuring consistent data entry and SLA tracking. • AI-Augmented Triage: Utilized Copilot AI agents to analyze Common Vulnerabilities and Exposures (CVEs) and develop standardized remediation templates, translating technical vulnerability data into actionable risk narratives for resolver teams. • Remediation Tracking: Orchestrated the end-to-end vulnerability lifecycle by leveraging Rapid7 Remediation Projects in tandem with SNOW to monitor patch deployment progress, manage ticket documentation, and validate successful remediation.

Kyndryl

Lead, Infrastructure/Cloud Architecture

Kyndryl • Tiempo completo

Jan 2023 - Present3 yrs 8 mos

Implemented Intune and MECM projects for MacOS, iOS, and Windows devices. Acted as a Subject Matter Expert (SME) to support clients across the Azure Microsoft platform. Designed, built, tested, and deployed infrastructure with global teams while providing training on Intune solutions and generating technical documentation for system improvements.