
Franziska
GoHighLevel CRM, Automation Workflows, AI, Lead Follow Up
Habilidades

Revisa mis servicios


Experiencia laboral
CRM & Marketing Automation Specialist
Fiverr • Freelance
Apr 2024 - Present • 2 yrs 6 mos
Supported small businesses and online service providers with CRM setup, marketing automation, customer communication, and sales process optimization. Key Responsibilities & Achievements: Set up CRM databases, contact records, custom fields, tags, segments, and sales pipelines. Developed automated email campaigns for lead nurturing, customer follow-up, and re-engagement. Created SMS and communication workflows for appointments, reminders, follow-ups, and customer updates. Built automated sequences based on customer behavior, pipeline stages, form submissions, and appointment activity. Organized customer data and improved CRM structure for easier tracking and reporting. Connected marketing and CRM systems to improve lead capture and data flow. Assisted with CRM migrations, data imports, cleanup, and workflow configuration. Created automated processes for new customer onboarding, follow-up, and retention. Worked with CRM and automation platforms including GoHighLevel, HubSpot, Zoho, Zapier, and Make. Keyword Stack: Marketing Automation | CRM Management | CRM Setup | Customer Relationship Management | Email Marketing Automation | SMS Automation | Lead Generation | Lead Nurturing | Customer Retention | Customer Re-Engagement | CRM Data Management | CRM Migration | Contact Management | Sales Funnel Automation | Workflow Automation | CRM Integration | GoHighLevel | HubSpot | Zoho | Zapier | Make