James

Make.com Automation Setup for a Digital Marketing Agency

Great Pond Design • Freelance

Jul 2025 - Present • 1 yr

As a Make.com Automation Specialist and Workflow Automation Expert, designed and deployed a fully customized Make.com automation system for a growing digital marketing agency overwhelmed with manual client reporting, disconnected campaign tools, and repetitive administrative tasks slowing down their team's overall productivity. Built sophisticated multi module Make.com scenarios that connected the agency's CRM, Google Sheets, Slack, Gmail, HubSpot, and social media management tools into one seamless automated ecosystem. Configured advanced data mapping, iterators, routers, and filters to handle complex conditional logic and ensure accurate data flow across every connected platform without errors. Automated the agency's entire client reporting process, including weekly performance report generation, campaign data aggregation, and automatic email delivery to clients, eliminating hours of manual report building every single week and giving the team back valuable time to focus on strategy and client growth. Developed custom Make.com automation for lead generation and nurturing, automatically capturing new leads from website forms and ad campaigns, enriching contact data, assigning leads to the correct account manager, and triggering personalized follow up sequences without any manual intervention from the team. Integrated Make.com with external REST APIs and webhook configurations to extend automation capabilities beyond native app connections, enabling custom data transformation and seamless communication between tools that previously required manual data transfer. Implemented thorough error handling routes, execution monitoring, and scheduling configurations across every scenario to ensure long term reliability, while documenting every workflow clearly for the agency's internal team to manage and scale independently going forward. Make.com Automation, Make.com, Integromat, Business Process Automation, Workflow Automation, AI Automation, API Integration, Webhook

Closed Testing with 12 Testers for a Budgeting Mobile App

AppAmbit

Dec 2025 - Jun 2026 • 6 mos

As a Mobile App Testing and Quality Assurance Specialist, managed a complete closed testing and beta testing program for a personal budgeting and expense tracking Android mobile application on Google Play Console, recruiting and coordinating a dedicated team of 12 testers and 20 testers across multiple Android devices, screen sizes, and OS versions to help the client satisfy Google Play closed testing requirements before public launch. Configured the entire closed testing environment on Google Play Console from start to finish, including tester invitation management, testing track setup, APK version distribution, and structured feedback collection systems to ensure a smooth, organized, and fully compliant testing process throughout the engagement. Executed a detailed test plan covering functional testing, manual testing, regression testing, QA testing, user acceptance testing, bug testing, android app testing, and mobile testing across all core app features including account setup, budget creation, expense categorization, bank account linking, spending alerts, and overall app performance under varying network conditions across all supported Android versions. Managed the complete 14 days testing period with daily tester activity monitoring, ensuring every tester remained opted in, kept the app installed, and met all engagement requirements set by Google Play. All identified bugs were documented in professionally formatted bug reports with severity ratings, steps to reproduce, device specifications, and screenshots to support the development team. Conducted regression testing after each fix cycle and performed final Google Play testing across all supported Android versions before successful app publishing on the Play Store, helping the client achieve full compliance with Google Play Console requirements with zero critical bugs outstanding. Closed Testing, Google Play Console, 12 Testers, 20 Testers, Beta Testing, Mobile App Testing, Android App Testing, QA Testing.

n8n Automation Workflow Setup for a Growing E-Commerce Brand

Commercial Service • Freelance

Jan 2025 - Mar 2026 • 1 yr 2 mos

As an n8n Automation Expert and Workflow Automation Specialist, designed and deployed a fully customized n8n automation system for a fast growing e-commerce brand drowning in repetitive manual tasks, disconnected tools, and slow customer response times that were holding back their growth. Built end to end n8n workflows that connected the client's CRM, email marketing platform, Google Sheets, Shopify store, and customer support inbox into one seamless automated system. Configured HTTP request nodes for API integration, webhook triggers for real time data capture, and advanced conditional logic using IF nodes, Switch nodes, and Merge nodes to handle complex multi step automation scenarios accurately and reliably. Automated the client's entire order processing pipeline, including order confirmation emails, inventory alerts, abandoned cart follow ups, and customer support ticket routing, eliminating hours of manual work every single week and dramatically reducing human error across daily operations. Developed custom n8n workflow automation for lead capture and nurturing, automatically syncing new leads from web forms into the CRM, triggering personalized follow up email sequences, and notifying the sales team instantly through Slack whenever a high value lead came in. Implemented robust error handling, retry logic, and execution monitoring within every workflow to ensure long term reliability and zero data loss, while also documenting every automation clearly for easy maintenance and future scalability by the client's internal team. The result was a fully automated business operation that saved the client over fifteen hours of manual work weekly, improved customer response times significantly, and gave the business owner complete visibility and control over their entire sales. n8n Automation, n8n Workflow, n8n Setup, n8n Integration, Workflow Automation, AI Automation, Business Automation, API Integration