
Faith S
Automation And Client Management Specialist
Habilidades

Revisa mis servicios


Experiencia laboral
Fiverr
Freelance • 4 yrs 6 mos
CRM Setup & Automation Specialist
Dec 2025 - Present • 10 mos
Configure and improve CRM systems to help businesses manage contacts, track leads, organize sales pipelines, and streamline client communication. Assist with workflow automation, task management, client onboarding, and CRM customization using suitable tools based on business requirements. Focus on practical solutions, organized processes, and user-friendly systems.
Client Operations Specialist
Jan 2025 - Present • 1 yr 9 mos
Support businesses in improving client management through CRM configuration, pipeline organization, lead tracking, and follow-up processes. Help structure customer information, improve task visibility, and develop workflows that support more consistent daily operations. Tailor CRM solutions to each client's needs and prioritize clear communication and maintainability.
Zoho CRM Setup & Automation
Nov 2024 - Present • 1 yr 11 mos
Set up Zoho CRM for small businesses, including pipelines, custom modules and fields, and user roles. Built automations for lead assignment, follow-up reminders, and email templates, reducing manual work for the team. Imported and cleaned customer data from spreadsheets into Zoho CRM. Trained clients on using the CRM through short walkthrough videos.