
ferofficesuppor
Virtual Assistant Customer Support Specialist
Habilidades

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Porfolio
Experiencia laboral
Administrative Assistant
Self Employed • Tiempo completo
Nov 2025 - Present • 10 mos
I provide administrative and organizational support, including calendar management, meeting coordination, document management, data entry, inventory control, and preparation of presentations and institutional materials. I also assist with the organization and coordination of institutional events, manage documentation, and communicate with different teams and external contacts. I work with Microsoft Office, Google Drive, Canva, Microsoft Teams, and Zoom.
Apex
Tiempo completo • 11 yrs 4 mos
Administrative and Customer Support Specialist
Nov 2020 - Oct 2025 • 4 yrs 11 mos
Provided administrative and customer support in a fast-paced work environment. Managed customer inquiries, digital communications, data entry, documentation, and daily administrative tasks. Assisted customers by providing clear and efficient solutions, while maintaining accurate records and following established procedures.
Customer Service Supervisor
Apr 2014 - Sep 2020 • 6 yrs 5 mos
Supervised a customer service team and supported daily operations. Coordinated tasks, monitored performance, resolved customer issues, and provided guidance and support to team members. Developed strong skills in communication, organization, problem-solving, and customer service.