f
fergusson_crm22

Fergusson C

@fergusson_crm22
Nigeria
Inglés, Sueco, Alemán, Holandés
Parte de la información aparece en idioma inglés.
Sobre mí
Hi, I’m Fergusson CRM & Automation Specialist at Apex Workflow Agency. I help businesses streamline CRM, automation, Apple Shortcuts, Zendesk support, project workflows, and HR systems. Struggling with messy CRM, manual tasks, or slow support? I build clean systems that save time and boost productivity. • CRM automation • Apple shortcuts • Zendesk setup • Workflow design • Project systems • HR automation • Process integration Message me to discuss your project. ... Lee más

Habilidades

f
fergusson_crm22
Fergusson C
desconectado • 

Revisa mis servicios

Automatizaciones y agentes
I will integrate zendesk with hubspot shopify klaviyo clickup stripe livechat zapier
DeUSD 45 / proyectoMás información
Automatizaciones y agentes
I will apple iphone ios macos script shortcut business ai siri task flow automation
DeUSD 10 / proyectoMás información

Porfolio

Experiencia laboral

Apple Shortcuts Automation Specialist

TechFlow Digital Solutions • Freelance

Dec 2022 - Feb 2026 • 3 yrs 2 mos

Apple Shortcuts Automation Specialist TechFlow Digital Solutions | 2022 – Present As an Apple Shortcuts Expert at TechFlow Digital Solutions, I design and implement powerful iOS automation systems that streamline business operations and improve productivity for entrepreneurs, executives, and growing teams. Key Responsibilities & Achievements: Designed advanced custom workflows using Apple Shortcuts to automate order processing, CRM updates, task management, file organization, and client onboarding. Built automation systems integrating iOS apps such as Mail, Files, Safari, Notes, Reminders, Calendar, and third-party tools via APIs and webhooks. Developed business-focused shortcuts for sales tracking, lead capture, invoice generation, and automated reporting. Created dynamic folder structures and variable-based logic systems to auto-generate project directories and structured documentation. Optimized client workflows by reducing repetitive manual tasks by up to 60%, improving operational speed and accuracy. Consulted with clients to analyze existing processes, identify automation gaps, and implement scalable iOS-based solutions. Provided documentation, walkthrough videos, and post-project support to ensure seamless adoption. Impact: Through strategic automation, I helped businesses transition from manual, time-consuming processes to smart, mobile-driven systems — enabling them to manage operations directly from their iPhone or iPad with efficiency and precision. My expertise combines technical logic, structured workflow design, and business process optimization — delivering automation systems that are not just functional, but revenue-focused and scalable.