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Ahsan I
@fbaexpert_ahsan
Level 2
Dedicated Customer Service Manager and Email Support
Pakistán
Inglés, Español, Alemán, Italiano, Hebreo, Holandés
Sobre mí
In the competitive landscape of E-commerce and Hospitality, Customer Experience (CX) is the primary driver of brand loyalty and revenue growth. I am a professional E-commerce Operations Expert & Customer Support Specialist with over 6 years of experience managing high-volume operations for global brands and premium Airbnb listings. I specialize in omnichannel support across Shopify, Amazon, eBay, and Airbnb. My approach combines polite, high-EQ communication with technical proficiency. Ready to streamline your operations and elevate your customer satisfaction? Let’s collaborate.
Habilidades
Ahsan I
USD 7/hora
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Anuncios promocionados
I will expertly setup, optimize and manage amazon PPC sponsored ads campaigns
Descripciones de productos
I will write a professional amazon listing with SEO description that sells
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USD 7
/
horaPorfolio
Experiencia laboral
Customer Support Services for E-Commerce Platforms Amazon, eBay, Shopify, Tiktok
Knox • Freelance
Dec 2023 - Present • 2 yrs 8 mos
Strategic and results-driven E-commerce professional with over 3 years of dedicated experience managing end-to-end operations and customer support for the NEXON - Knox and NEXFR brands. I specialize in maintaining brand integrity and driving growth across a diverse multi-channel ecosystem, including Amazon, eBay, and TikTok Shop. I bridge the gap between complex backend operations and front-end customer satisfaction. My expertise lies in streamlining cross-platform workflows, protecting account health, and delivering high-EQ customer service that fosters brand loyalty and positive feedback. Key Expertise & Achievements: Omnichannel Support Leadership: Lead customer service operations across Amazon, eBay, and TikTok, ensuring rapid response times and professional conflict resolution. Operational Excellence: Full-scale management of account health, order fulfillment, and platform-specific compliance for high-volume brands. Brand Growth: Assisted in the scaling and stabilization of the NEXON and NEXFR digital presence through meticulous listing management and customer-centric strategies. Platform Mastery: Expert-level proficiency in Amazon Seller Central, eBay Seller Hub, and TikTok Shop Seller Center. Core Values: Reliability: A self-starter committed to 24/7 accessibility and professional accountability. Adaptability: Constantly evolving with marketplace algorithm changes and emerging e-commerce trends. Communication: Focused on polite, persuasive, and effective communication to maintain 5-star ratings.
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elmsworth
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Excellent work managing our 10 Airbnb properties. He was professional, reliable, and highly organized throughout the project. He handled guest communication and day-to-day operations efficiently, and I was very happy with his performance. I would definitely recommend his services and work with him again.
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aimeeroselan100
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Ahsan did an amazing job creating my listing. He was able adapt to my evolving instructions quickly and with a positive and encouraging attitude. He worked within the timeline we discussed and offered to help with any corrections I might discover after approval. I will absolutely hire him again in the...
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synergyarllc
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Excellent work! The freelancer understood exactly what I was looking for and delivered high-quality results. Communication was fast and professional, attention to detail was outstanding, and everything was completed on time. I’m very happy with the final outcome and would definitely work with them again. Highly recommended!
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Excellent customer support experience. The team was responsive, professional, and proactive in handling customer queries and resolving issues. Highly recommended for reliable customer support services.
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I had an excellent experience working with Ahsan for customer support services. He was professional, responsive, and truly understood the needs of my business.
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