Favour pro

Social Media Content Manager

Elevation Marketing • Freelance

Jun 2026 - Jun 2026 • 0 mos

At Elevation Marketing, I managed social media content for growing businesses that wanted to maintain an active, professional, consistent online presence. I worked closely with clients to understand their brand identity, target audience, content goals, and marketing priorities before creating a content management plan. My responsibilities included developing weekly and monthly content calendars, brainstorming creative post ideas, researching industry trends, writing engaging captions, selecting relevant hashtags, and organizing content around promotions, product launches, seasonal campaigns, and important business events. At Elevation Marketing, I scheduled and published content across Instagram, Facebook, LinkedIn, TikTok and Pinterest while making sure each post matched the client's tone, style, and overall brand message. I also monitored comments, messages, and audience interactions to help clients stay responsive and connected with their communities. I reviewed basic performance insights to understand which content generated stronger reach and engagement and used those findings to improve future content plans. Throughout my work at Elevate Digital Media, I maintained clear communication with clients, followed their content guidelines, managed deadlines carefully, and made revisions whenever their priorities changed. I also kept content assets and schedules organized so that upcoming posts were easy to review, approve, and publish. What I enjoyed most about the role was taking the pressure of daily social media management away from clients. By combining creativity, organization, consistency, and attention to detail, I helped businesses maintain a reliable online presence while giving them more time to focus on customers and other areas of their operations

Social Media Outreach & Community Assistant

Bluevale Capital Group

Jun 2026 - Jun 2026 • 0 mos

At BluePeak Marketing Studio, I supported businesses with social media outreach, community management, and audience engagement, helping them build meaningful relationships with potential customers and existing followers. I worked closely with clients to understand their target audience, communication style, and outreach goals so that every interaction felt natural, professional, and aligned with their brand. My responsibilities included monitoring incoming messages, comments, inquiries, and social media conversations, responding to relevant questions, identifying potential leads, and following up with prospects when appropriate. At BluePeak Marketing Studio, I also assisted with prospect research and list building, helping clients identify potential customers, businesses, and relevant audiences across social media platforms. I organized conversations and kept track of important inquiries so that promising opportunities were not overlooked. I also supported engagement activities by interacting with relevant posts, responding to community members, and helping maintain an active presence on platforms such as Instagram, Facebook, LinkedIn, and TikTok. Rather than using generic responses, I paid attention to the context of each conversation and followed the communication guidelines provided by each client. At BluePeak Marketing Studio, I understood that effective social media outreach is about starting genuine conversations rather than simply sending messages. I maintained organized records, communicated important inquiries to clients, and followed up on tasks when necessary. My attention to detail and consistent communication helped clients stay responsive, improve audience engagement, identify potential leads, and maintain a professional social media presence while reducing the amount of time they needed to spend managing conversations themselves.

CRM & Data Management Virtual Assistant

Nefturians • Freelance

Jun 2026 - Jun 2026 • 0 mos

At Nefturians I worked as a CRM and Data Management Virtual Assistant, helping businesses keep their customer information accurate, organized, and easy to access. I handled daily data entry tasks, updated existing customer records, added new contacts, checked information for accuracy, and organized leads into appropriate categories. I also worked extensively with Excel and Google Sheets to clean, format and structure customer data before importing or updating it inside CRM systems. One of my regular responsibilities at Nefturians was reviewing databases for duplicate records, incomplete information, outdated contact details, and inconsistent formatting. When I came across missing or conflicting information, I communicated with the team before making changes rather than guessing and potentially creating inaccurate records. I also assisted with contact segmentation, lead organization, spreadsheet management, database updates, and maintaining structured customer lists for sales and customer service teams. I understood that clean data is important because even a small mistake in a phone number, email address, or customer record can affect communication and follow-up. For that reason, I developed the habit of reviewing my work carefully before considering a task complete. At Nefturians , I also helped organize information in a way that made it easier for team members to find the right customer records and understand lead status without searching through multiple files. I maintained confidentiality when handling business and customer information and followed the procedures provided by the team. This experience strengthened my attention to detail, organization, accuracy, communication and ability to manage large amounts of information efficiently. My support helped keep CRM records cleaner, reduce duplicate data, improve accessibility, and give teams more reliable information for their daily operations and customer follow ups.