
Fathia M
GHL Automation and AI Chatbot Specialist
Habilidades

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Porfolio
Experiencia laboral
AI Automation Engineer & GHL Specialist
ABIT Technology • Freelance
Jan 2021 - Present • 5 yrs 4 mos
Built and launched 350+ GoHighLevel sub-account setups for agencies and coaches across the US, UK, and AU markets Designed and deployed AI voice agents using Vapi and Retell AI to handle inbound appointment booking — reducing no-show rates by up to 40% for clients Integrated GPT-4-powered chatbots into GHL workflows via Zapier and Make.com for 24/7 lead qualification Created white-label GHL SaaS configurations complete with custom domains, SMTP, Twilio, and Stripe integrations Delivered full-funnel builds: opt-in pages, nurture sequences, pipeline automation, and client reporting dashboards
CRM & Marketing Automation Consultant
JiffyShirts.com • Trabajador autónomo
Mar 2020 - Dec 2021 • 1 yr 9 mos
Consulted for 3 boutique digital agencies migrating clients from HubSpot and ActiveCampaign onto GoHighLevel Built multi-step Zapier and Make.com automation bridges between GHL, Calendly, Stripe, and Slack Developed SMS drip and re-engagement campaigns that recovered 22–35% of cold leads for e-commerce clients Created SOP documentation and video walkthroughs enabling agency teams to self-manage automations post-handoff