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fady_ymalak

Fady Malak

@fady_ymalak

Networking and remote troubleshooting Expert

Egipto
Inglés, Árabe
Parte de la información aparece en idioma inglés.
Sobre mí
Hi, I’m Fady, a Technical Support Supervisor with solid experience in ISP environments. I specialize in troubleshooting technical issues, network problems, and handling customer support efficiently and professionally. My experience includes: - Network troubleshooting (routers, connectivity, slow internet) - Handling customer issues and escalations - Working with ticketing systems and resolving problems quickly - Providing remote technical support I focus on fast response, clear communication, and delivering real solutions. If you're looking for reliable technical support, I’m here to help.... Lee más

Habilidades

f
fady_ymalak
Fady Malak
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

Soporte técnico
I will provide professional IT technical support and fix your issues
DeUSD 15 / proyectoMás información
Soporte técnico
I will fix your wifi, internet, and router issues fast
DeUSD 15 / proyectoMás información

Experiencia laboral

Vodafone

Supervisor

Vodafone • Tiempo completo

Nov 2008 - Present • 17 yrs 6 mos

Technical Support Supervisor – ISP - Managed customer technical support and escalations - Troubleshot network and connectivity issues - Handled support tickets and ensured fast resolution - Improved customer satisfaction through efficient support