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Receptionist
Hotels Etc. • Tiempo completo
Jan 2026 - Jun 2026 • 5 mos
Managed daily administrative operations at the front desk, including maintaining guest records, tracking reservations and occupancy in spreadsheets, and organizing check-in/check-out data for accurate reporting. Handled data entry for bookings, billing, and guest information with a strong focus on accuracy and confidentiality. Communicated with guests and staff in both Portuguese and English, coordinated schedules across departments, and kept records updated and easy to reference for shift handoffs and management reporting.