Lelani F

Operations Manager & Executive Assistant

Integrated Marketing • Tiempo completo

Mar 2014 - Present • 12 yrs 7 mos

Dynamic, detail-oriented Operations Manager and Executive Assistant with over 12 years of hands-on experience optimizing business workflows, managing executive administration, and overseeing daily operational logistics within the automotive equipment import and distribution sector. Promoted to Manager in 2019 to lead operations, streamline administrative processes, and manage end-to-end client and vendor support. Key Responsibilities & Core Capabilities: • Executive & Administrative Support: Manage calendars, executive correspondence, document preparation, and cross-departmental coordination to ensure seamless daily operations. • Financial & Systems Management: Proficient in Sage One, Pastel, and advanced Microsoft Office (Excel, Word, Outlook, PowerPoint) for accounting, invoicing, inventory tracking, and administrative workflows. • Brand & Document Design: Skilled in Canva, Adobe Illustrator, and Adobe InDesign to produce professional marketing graphics, branded document templates, social media content, and client-facing presentations. • Workflow Optimization: Develop and implement standardized processes that reduce operational overhead, enhance record-keeping accuracy, and improve project turnaround times. • Client & Supplier Communications: Act as the primary administrative point of contact, managing vendor relationships, customer queries, and logistics coordination. Dedicated to delivering efficient, high-integrity virtual administrative, operational, and visual design solutions to help businesses stay organized and grow.