
Eugene O
Head of Strategy and Governance
Habilidades

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Experiencia laboral
Head of Strategy and Governance
Globe Group • Tiempo completo
May 2026 - Present • 6 mos
Co-leads new business: co-leads brand building, including market positioning, business strategy, consumer facing identity, product roadmap for a brand new business concept
Senior Commercial Strategy and Operations Manager, AU
Emma Sleep® • Tiempo completo
Jun 2025 - May 2026 • 11 mos
- Owned Australia business P&L; led transformation from low-margin value player to high-margin premium player, achieving immediate 2pp improvement in CM margin - Drove business strategic direction, outlook and goals based on current market and business position, competition, economic context, internal strengths - Defined brand position and voice, co-led marketing direction, and co-created marketing strategies with marketing lead - Owned overall operations: built and led operations analytics and performance monitoring; led operations improvement and problem-solving, such as customer journey process reviews, logistics metrics and service frameworks, and webshop conversion rate improvement to align with market needs and desired consumer identity and positioning - Owned tactical and strategic pricing and product portfolio for the market - Analyzed market and consumer trends and created one-year product lineup transformation plan to improve product-market fit, address consumer wants and needs, and therefore increase pricing command ability - Managed product transition from current lineup together with product, operations, and marketing
SEA Strategy Manager, Logistics and Seller Platform
Grab • Tiempo completo
Apr 2024 - May 2025 • 1 yr 1 mo
Led strategy for social selling across 5 markets, building a 3-year business plan and product roadmap. Managed the GTM strategy for GrabShop and led a region-wide task force that improved GrabExpress fulfillment rates by approximately 5pp in three months.