
Ethan.B
Salesforce CRM Specialist, Flow Automation, API Integration and Administration
Habilidades

Revisa mis servicios


Porfolio
Experiencia laboral
Upwork
Freelance • 4 yrs 1 mo
Salesforce CRM Specialist
Aug 2024 - Jan 2026 • 1 yr 5 mos
I specialize in Salesforce CRM setup, configuration, and optimization for businesses that need organized customer data and efficient sales processes. My work includes custom fields and objects, record configuration, Salesforce Flow automation, lead routing, approval workflows, API integrations, webhooks, reports, dashboards, and CRM data cleanup. I focus on aligning Salesforce functionality with practical business requirements and reducing unnecessary manual work.
Salesforce Automation & Integration Specialist
Aug 2023 - Jun 2024 • 10 mos
I worked on Salesforce automation and integration projects designed to improve business process efficiency and data consistency. My responsibilities included configuring Salesforce Flow, automating record updates and task creation, supporting lead assignment processes, mapping data between applications, and testing API and webhook integrations. I also reviewed workflow conditions and error scenarios to help ensure automated processes behaved as intended.
CRM Administrator
Jan 2022 - Nov 2023 • 1 yr 10 mos
I supported CRM administration and system maintenance, with an emphasis on data organization, reporting, and configuration. My work included reviewing CRM records, cleaning inconsistent data, maintaining fields and page layouts, preparing reports, configuring dashboards, and troubleshooting administrative issues. I helped make business records easier to manage and reporting information more useful for everyday decision-making.