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Ahamed Musthafa
@eternet_techie
IT Support Specialist Microsoft 365 and System Administrator
India
Inglés, Malayalam
Sobre mí
Hi, I’m an IT Support Engineer with 4+ years of experience in IT infrastructure, system administration, and cloud services.
I specialize in:
✔ Remote IT support (L1/L2)
✔ Microsoft 365 (Exchange, Teams, OneDrive)
✔ Windows Server & Active Directory (Entra ID)
✔ Network setup & troubleshooting
✔ System & security management
✔ Domain, DNS & hosting management
I have experience in enterprise environments, supporting critical systems and ensuring smooth IT operations.
I provide fast, reliable, professional support to resolve IT issues efficiently and keep systems running without interruption.
Habilidades
Ahamed Musthafa
desconectado •
Revisa mis servicios
Soporte técnico
I will fix IT issues, windows server and microsoft 365 support
Gestión de correo electrónico
I will fix microsoft 365 email issues, migration, dns and admin support
Porfolio
Experiencia laboral
Desktop Support Engineer
Freelancing Career • Tiempo completo
Nov 2024 - Present • 1 yr 8 mos
Worked as a Desktop Support Engineer at Al Farooq Group of Companies in UAE, providing on-site IT support and managing IT infrastructure across multiple locations. Delivered remote IT support to users in Saudi Arabia, Qatar, and Singapore, resolving technical issues related to systems, networks, and user environments. Managed Microsoft 365 services including Exchange Online, Teams, and OneDrive, along with user and access management through Active Directory. Handled Windows Server administration, system configuration, troubleshooting, and maintenance to ensure high availability and performance. Supported IT infrastructure operations including network administration, desktop support, and remote troubleshooting, ensuring smooth and secure IT operations.
Technical Support Specialist
Health.gov • Tiempo completo
Jul 2023 - Nov 2024 • 1 yr 4 mos
Worked as a Technical Support Specialist at IQRAA International Hospital, providing IT support in a healthcare environment. Managed Linux and Windows systems, handled network troubleshooting, and resolved hardware and software issues. Ensured smooth operation of IT systems by supporting users, maintaining infrastructure, and delivering reliable technical solutions.
IT Technical Assistant
Freelancing Career • Tiempo completo
Nov 2021 - Jul 2023 • 1 yr 8 mos
Worked as an IT Technical Assistant at WMO Arts and Science College, providing IT support and maintaining systems and network infrastructure. Handled troubleshooting of hardware, software, and network connectivity issues, ensuring smooth daily operations. Assisted in system administration, user support, and routine IT maintenance, supporting both staff and students effectively.
