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Esther
@estherndolo
WordPress Troubleshooting Specialist
Kenia
Inglés, Suajili
Sobre mí
I’m a WordPress Support & Troubleshooting Specialist with 4+ years of experience helping businesses resolve website issues and keep their websites running smoothly.
I specialize in WordPress, WooCommerce, plugins, themes, Elementor, PHP, CSS, Cloudflare, DNS, SSL, SMTP, and website maintenance.
I can help with errors, plugin conflicts, updates, performance issues, WooCommerce problems, contact forms, and other WordPress fixes.
I focus on finding the root cause, applying reliable fixes, and communicating clearly throughout the process.
Habilidades
Esther
desconectado •
Tiempo medio de respuesta: 1 hora
Revisa mis servicios
Corrección de errores
I will fix wordpress errors, bugs, and website issues
Instalación de temas/plugins
I will maintain, update, and troubleshoot your wordpress website
Experiencia laboral
Confidential
Tiempo completo • 3 yrs 1 mo
WordPress Support Specialist
Apr 2024 - Present • 2 yrs 5 mos
Provide technical and customer support for WordPress websites, troubleshooting issues involving WordPress, WooCommerce, plugins, themes, Elementor, PHP, CSS, Cloudflare, DNS, SSL, and email configuration. Investigate issues, identify root causes, implement fixes, test solutions, and communicate technical information clearly to customers. Assist with website maintenance, configuration, performance issues, and technical escalations.
WordPress & Shopify Technical Support Specialist
Aug 2023 - Apr 2024 • 8 mos
Provided technical and customer support for WordPress plugin and Shopify theme products. Troubleshot plugin conflicts, compatibility, performance, integration, and configuration issues. Assisted Shopify merchants with theme settings, layout, styling, and custom code using HTML, CSS, and Liquid. Documented solutions, created support resources, and escalated bugs with clear reproduction steps.
