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errolpapas

Stephen Errol

@errolpapas

AI Voice Agent, IVR, SIP Call Automation, VoIP Phone System Specialist,

Reino Unido
Inglés, Español, Francés, Chino, Italiano, Alemán
Parte de la información aparece en idioma inglés.
Sobre mí
Hello, I’m Errol, a VoIP and AI Voice Specialist helping businesses improve communication and capture more leads. I build AI voice agents and receptionists, IVR call flows, SIP trunking, PBX systems, SMS automation, and CRM integrations. I work with Asterisk, FreePBX, 3CX, VICIdial, Twilio, Telnyx, Make.com, and n8n to automate calls, qualify leads, book appointments, and route calls 24/7. From AI receptionists to complete cloud phone systems, I deliver reliable, scalable solutions tailored to your business.... Lee más

Habilidades

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errolpapas
Stephen Errol
desconectado • 
Tiempo medio de respuesta: 1 hora

Revisa mis servicios

VoIP y telefonía
I will setup voip ringcentral, 3cx, freeswitch, vicidial, freepbx ,nextiva grandstream

Experiencia laboral

Cisco

Architect: AIOps, Generative AI & Autonomous Agents | Cisco Systems

Cisco • Tiempo parcial

Sep 2024 - Feb 2025 • 5 mos

Own the observability and real-time data-pipeline architecture roadmap for Cisco's global collaboration platforms (voice, video, workplace experience). Led the migration of legacy voice/video platforms to OpenTelemetry and the Grafana stack (Prometheus, Loki, Grafana Cloud). Built an AI root-cause-analysis copilot - telemetry into two-phase LLM analysis - turning multi-day incident investigations into minutes, part of 900+ engineering hours saved every year. My automation portfolio since 2017 has released $2M+ of engineering and operations capacity (evidence-audited).