
Erik Soriano
Product and Graphic Designer
Habilidades

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Porfolio
Experiencia laboral
Amazon
Tiempo completo • 3 yrs 3 mos
UX Designer II (L5)
Jan 2024 - Present • 2 yrs 4 mos
Sole UX owner for Global Engineering Services tools supporting 6+ worldwide teams. Contributed to a multi-year strategy consolidating 50+ tools into 4 core platforms, reducing operational costs by ~30%. Designed and shipped 4 enterprise products (3 net-new, 2 major redesigns), reducing design-to-dev timelines by 60%. Eliminated reliance on third-party tools, saving ~$549K annually through Amazon-native solutions. Increased CSAT from 3.53 to ~4.38/5 by redesigning high-friction workflows. Delivered ~$1M in measurable business impact through cost savings, productivity gains, and reduced rework. Created reusable UX patterns adopted org-wide, reducing design dependency by 80%. Promoted to UX Designer II (L5) within 18 months.
UX Design Intern
Jan 2023 - Dec 2023 • 11 mos
Pioneered the first UX efforts within Amazon’s Global Engineering & Security team. Conducted generative research and usability testing to inform MVP direction. Produced high-fidelity prototypes used directly for development. Converted internship into a full-time role following successful project outcomes.