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Eric W
@ericwalker02
Infrastructure Engineer
Estados Unidos
Inglés
Sobre mí
IT infrastructure and systems professional with 12+ years of experience supporting Microsoft environments, cloud infrastructure, networking, identity, and security. Skilled in Microsoft 365, Azure, Entra ID, Intune, Active Directory, Exchange Online, SSO, VPNs, Cisco networking, and endpoint security. I help businesses troubleshoot issues, manage users and devices, improve security, and keep their IT environment running smoothly.
Habilidades
Eric W
desconectado •
Tiempo medio de respuesta: 2 horas
Revisa mis servicios
Soporte técnico
I will troubleshoot and fix your microsoft 365 or office 365 issues
Gestión de la nube
I will setup and troubleshoot microsoft intune mdm
Experiencia laboral
Lead IT Tech
Symmetry Energy Solutions • Tiempo completo
Feb 2020 - Dec 2024 • 4 yrs 10 mos
• Designed and deployed network infrastructure for remote sites, including Cisco switches, routers, Firepower firewalls, and site-to-site VPNs, taking projects from requirements through implementation and handoff. • Evaluated vendors and implemented Backupify for Microsoft 365 data protection and Abnormal Security for email security, improving recovery readiness and protection against account and messaging threats. • Led the company-wide migration to RingCentral, coordinating vendor selection, deployment, user transition, and cutover across corporate offices to replace the existing telecom platform. • Monitored enterprise services with Zabbix and SNMP, investigated faults, coordinated corrective action, and maintained 99.9% uptime while documenting incidents and technical changes.
