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erica_knows

Erica R

@erica_knows

Professional client communication specialist 20 years experience

Estados Unidos
Inglés
Parte de la información aparece en idioma inglés.
Sobre mí
Hi, I’m Erica — a communications professional with 20+ years of experience in customer communications, client advocacy, and professional business writing. I specialize in helping businesses communicate clearly and professionally, especially in sensitive customer situations. From complaint responses and client messaging to email rewrites and communication strategy, I help brands build trust through thoughtful communication. If you need polished, empathetic, and professional messaging, I’m here to help.... Lee más

Habilidades

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erica_knows
Erica R
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I will write professional client communications
DeUSD 25 / proyectoMás información

Experiencia laboral

State_Farm

Public Affairs Specialist

State Farm • Tiempo completo

May 2003 - Jul 2019 • 16 yrs 2 mos

Executive speechwriting, internal communication strategy, meeting agenda planning.