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emmanuel_dgllc

Emmanuel D

@emmanuel_dgllc

Director of Information Technology

Estados Unidos
Inglés, Haitiano, Francés
Parte de la información aparece en idioma inglés.
Sobre mí
I am an experienced IT Director and technology professional with a Master of Business Administration (MBA) in Finance, combining technical expertise with strategic business leadership. My background spans IT operations, hardware and software support, help desk management, account administration, technology procurement, and inventory management across multiple industries. I specialize in implementing and supporting technology solutions, managing user accounts and systems, improving operational processes, and aligning technology investments with organizational and financial objectives.... Lee más

Habilidades

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emmanuel_dgllc
Emmanuel D
desconectado • 

Revisa mis servicios

Soporte técnico
I will do IT support for homes and businesses
DeUSD 50 / proyectoMás información

Experiencia laboral

Alorica

Information Technology Help Desk Support

Alorica • Tiempo completo

Apr 2018 - Aug 2019 • 1 yr 4 mos

Provided IT Help Desk support to end-users throughout the Orlando, Florida area, diagnosing and resolving hardware, software, account access, and general technical issues. Delivered timely troubleshooting and technical assistance while maintaining a high standard of customer service and user satisfaction. Supported day-to-day IT operations by identifying problems, implementing effective solutions, and escalating complex issues when necessary.